How will the Digital World look like After the Pandemic?
COVID-19 has severely impacted businesses across the globe. But one thing has become clear: it has accelerated digital transformation, which should change all our lives for the better. This was the message from the Orange Business Services European Digital Transformation Forum (EDTF) . As millions get used to the new normal of lockdown life, our digital lives may never be the same again. From video conference calls with family, watching as kids learn via online education to streaming online workouts, lots of things have changed — and post-pandemic, some of these habits are likely to stick. “We just assumed that certain services in our society and our economy were provided in-person and required co-location. And I think those assumptions are now radically being challenged,” according to Carsten Wierwille, CEO of digital product developer Ustwo, who spoke to CNBC by phone. People can expect better service from business